01 / Missed-call recovery flow
Reply quickly, then make the next attempt clear.
Immediate response text
Hi, this is [Name] from [Company]. Sorry we missed your call. What can we help with today? Reply here with the service you need, or call us back at [number].
- 0–5 minSend the response text and log the inquiry as New.
- 15 minCall back; if they do not answer, leave a short voicemail.
- Later todaySend one follow-up asking for the service, location, and preferred callback time.
- Next dayMake a final callback attempt and update the lead status.